Phone: 0345 272 0089

Call charges will vary

We may record and monitor calls

Lines open: Monday to Friday 9.00am to 5:30pm

Email: Enquiries@Nationwide.onlineIPS.co.uk


If you're contacting us by email, please remember not to send any personal, financial or
banking information because email is not a secure method of communication.

Your updated terms

You can find the latest terms and conditions, and other documents, below.

Your updated Aegon Platform terms and conditions – for Nationwide Building Society customers

We recently wrote to you to advise that our terms and conditions will be changing as a result of the upgrade to our service. Through this website, you can obtain copies of all the documentation you need, including the Aegon Platform terms and conditions, summary booklets and copies of the leaflets we sent to you.

To help us provide you with the correct documentation, please indicate your customer type from the list below. You’ll then be asked to select the products you hold (if applicable) to view your full documents.

Customer type

Please select your customer type from the list below.

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