Phone: 0345 272 0089

Call charges will vary

We may record and monitor calls

Lines open: Monday to Friday 9.00am to 5:30pm


If you're contacting us by email, please remember not to send any personal, financial or
banking information because email is not a secure method of communication.

Tax Year End deadlines – don’t miss out

The 2018/19 tax year ends on 5 April 2019. To make sure we can process any applications before the tax year ends, we need to receive them before the following dates, and times:

Paper applications sent by post and/or courier:

Applications to switch from an Investment Fund/OEIC into a 2018/19 tax year ISA should be with us by 5.00pm on Monday 1 April 2019.

All other postal applications for a 2018/19 ISA should be with us by 5.00pm on Thursday 4 April 2019.

Please make any cheque payable to ‘Investor Portfolio Service’ and include your name on the payee line (for example, Investor Portfolio Service – J Smith).

Online applications:

Please complete any online transactions into a 2018/19 tax year ISA by 11.30pm on Friday 5 April 2019.

We’re here to help. If you have a question or would like more information regarding tax year end deadlines, please contact us.

If you are emailing The Investor Portfolio Service, please write EOTY in the Subject line. This will enable the team to deal with your query as a priority.

ISA limits

The ISA limit for the current 2018/19 tax year is £20,000 and is remaining the same for the 2019/20 tax year.

Postal address

Please send your completed postal applications to us at:

Investor Portfolio Service
PO Box 1112
CM99 2UX

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