Phone: 0345 272 0089

Call charges will vary

We may record and monitor calls

Lines open: Monday to Friday 9.00am to 5:30pm


If you're contacting us by email, please remember not to send any personal, financial or
banking information because email is not a secure method of communication.

We're getting ready to upgrade your service

We wrote to you to share the news that we're making a multi-million pound investment in upgrading our systems. This will take place from Friday 24 May and your upgraded service will be available from Tuesday 28 May.

The benefits of the upgrade for you are:
  • A more modern looking service
  • Backed by the latest technology
  • Less paper

For the detail of what's changing, please refer to the pack we sent to you. The terms and conditions that apply to our service and products will change at the same time and you can find all the documentation concerning the upgrade, including the updated terms and conditions, on our new terms page.

Customers with commission-included funds

If you hold commission-included funds most transactions result in the conversion of those funds to the commission-free equivalent. If you make such a transaction between 10 May and your account upgrade, please note that any conversion will not take place until after the 28 May. You’ll receive confirmation of any conversion as it happens.
Log in / Register now

This is the Investor Portfolio Service (IPS) for Nationwide customers.

Already registered? Please log in using your client reference which is 8 digits starting with a 5. Your client reference number can be found on your statement or other IPS documents. If this is the first time you’ve logged in, please use the temporary password you’ll have received in the post. To register for Investor Portfolio Service (IPS), please click 'Register'.

Existing customer log in

Customer Login

Not yet registered?

By registering for the secure Investor Portfolio Service (IPS) you can:

  • Buy an ISA and Investment Funds
  • Top up your existing ISA and Investment Funds
  • Switch funds within your ISA or Investment Funds
  • View a summary of IPS products you hold through Nationwide
  • Manage your existing monthly payments
  • View your transaction history
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